Thursday, July 15, 2010

Campground Reviews

A couple of days ago I was made aware of 3 bad reviews for Perryville Campground on the internet. What I read not only surprised me but also spurred us into action.

The new owner, Ed Meadows, bought the campground right as the camping season was starting. The roads had been let go and were in terrible shape. Ed has put 14 loads of gravel on the road around the campground so far and our maintenance guys, Dave and Shon, have been working to get the roads smooth. We don’t have the roads where we want them yet but we are trying!

We have been working on the trees also since Ed took over. We have removed several dead trees and a lot of dead limbs. Yesterday I had Dave go through the campground and find every tree that had a limb that might possibly be low enough to scratch any RV. Today Dave and Shon are going through the park to remove all those limbs so no one should ever have that problem again.

As far as there being so many trees here that it is difficult to get into the sites…..we do have a lot of trees which is one of the reasons people love it here but very few have ever complained about not being able to get into a site because of them. We do get some complaints that it is difficult to get satellite reception in many of the sites but if satellite is important to you and you let us know it is, we will place you in a site where we know you can get it. Ed is working on getting cable into the campground but it is going to require a lot of work, digging and running lines so we probably won’t be able to do it until this camping season is over.

On holiday weekends we get pretty full but usually on the other days I tell people if for any reason they don’t like the site I’ve assigned to them, then pick another one and call me with the new site so I can move them in the computer.

As far as the complaint about no water pressure – this one really blew me away. We have 90 pounds of water pressure coming through the lines. All of us that stay here long term have had to put pressure regulators on our hydrants to keep from blowing our hoses. We have also not received any complaints about brown water. I wish the person who made this complaint on the internet would have told me or Dave about it so we could see if the water line to that site might have been damaged. We had almost every RV site in here rented over the 4th of July weekend and received no water complaints so I am totally stumped on this one.

Unfortunately, we are human and sometimes we forget things. We do have free Wi-Fi here for the campers but you do have to have a code to get on. Sometimes we forget to ask people if they need Wi-Fi and if you call the office after we close then we won’t get the message until the next day. I have tried to help remedy this situation by having Shon and Dave carry access codes in their wallets so they can give them to people after hours if they are stopped and asked about it.

Dave and I traveled in our RV for 2 years with his job. We came back to Missouri 3-4 times a year to visit with family and always stayed at Perryville Campground. A year ago the previous owner offered us a job and we liked it here so much that we accepted.

We do live on the campground year round and we love it here. Even though we don’t own it, we try to run it like we would if we did own it. If anyone has any problem with our campground, we want to know about it. We welcome any suggestions to make Perryville Campground a better and more enjoyable experience for everyone.

Please let us know if you have any problems while you are staying here. We try to fix any problems as soon as we are made aware of them but with over 100 sites things sometimes malfunction and we don’t realize there is a problem until it is brought to our attention.

All of us who work at Perryville Campground also live here so we want to make the campground the best it can be. It is going to take a little time but we are very excited to have an owner now who wants the same thing.

We all are more likely to take time to air complaints than compliments but in light of the 3 negative reviews, I would like to ask some of the many campers who have told us how much they enjoyed their stay at Perryville Campground to please post their thoughts at RV Park Reviews.

I have addressed several issues here but if you have any concerns or complaints, please call us at 573-547-8303 or send us an email at PerryvilleCampground@yahoo.com.


Thank you very much for taking the time to read this and we hope to see you soon!


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